In short: If a paid plan is not right for you, tell us within the first 7 days and we will refund the full amount — no questions, no forms. A single email or WhatsApp message is enough.
How to request a refund
- Email us at support@materialbill.in or send a WhatsApp message to +91 98359 42411
- Mention your registered phone number and the date of payment
- Giving a reason is optional (though it helps us improve the product)
How long the refund takes
We process the refund within 2 working days of receiving your request. The money may take a further 5–7 working days to reach your bank account or UPI — that timeline is set by the bank, not by us.
What is covered
- Any paid plan purchased for the first time — within 7 days of purchase
- A duplicate payment made by mistake — refunded in full, at any time
What is not covered
- Requests made after 7 days — but do get in touch anyway; we help wherever the case is genuine
- The unused period remaining after a renewal, once 7 days have passed (a reminder is sent before every renewal)
What happens to your data after a refund
Your account moves to the free plan — your data is not deleted. If you prefer, you can export all of your data and delete the account as well (see delete account).
Try It Risk-Free
A 7-day refund plus a free plan that lasts forever — there is no risk to you. Get started today.